---
title: Preparing for an appointment
description: Prepare for your Moshy online consultation! Get tips on checking appointment times, ensuring a strong internet connection, finding a private space, and minimizing distractions for a smooth experience.
---

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1. [Moshy FAQ](https://support.getmoshy.com/moshy-nz?hsLang=en-au)
2. [Consult Information](https://support.getmoshy.com/moshy-nz/consult-information?hsLang=en-au)
3. [Appointment information](https://support.getmoshy.com/moshy-nz/consult-information?hsLang=en-au#appointment-information)

# Preparing for an appointment

To ensure you have a great experience with your health practitioner, ahead of your appointment:

- Make sure you have noted the date and time of your appointment so that you don’t miss it! You can find this information in your [Moshy portal](https://app.moshy.co.nz/notifications) and in your emails.
- Make sure you have a strong, private internet connection.
- Make sure you’re in a quiet place with minimal distractions and background noise.
- Your privacy is paramount - try to find a private place for the appointment, and put in some headphones if necessary.
- Optional: have a device or pen and paper nearby to take notes if you wish.

 

---

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[Click here to find our support options.](https://support.getmoshy.com/moshy-nz/contact-moshy-for-support?hsLang=en-au)

---

 

- [About Moshy](https://support.getmoshy.com/moshy-nz/about-moshy?hsLang=en-au)
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    - [Doctor information](https://support.getmoshy.com/moshy-nz/consult-information?hsLang=en-au#doctor-information)
    - [Appointment information](https://support.getmoshy.com/moshy-nz/consult-information?hsLang=en-au#appointment-information)
- [Payments & Refunds](https://support.getmoshy.com/moshy-nz/payments-refunds?hsLang=en-au#main-content)

    - [Subscription information](https://support.getmoshy.com/moshy-nz/payments-refunds?hsLang=en-au#subscription-information)
    - [Payment methods](https://support.getmoshy.com/moshy-nz/payments-refunds?hsLang=en-au#payment-methods)
    - [Refunds](https://support.getmoshy.com/moshy-nz/payments-refunds?hsLang=en-au#refunds)
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    - [Placing my order](https://support.getmoshy.com/moshy-nz/orders-shipping?hsLang=en-au#placing-my-order)
- [The other stuff](https://support.getmoshy.com/moshy-nz/the-other-stuff?hsLang=en-au)
- [Contacting Moshy](https://support.getmoshy.com/moshy-nz/contacting-moshy?hsLang=en-au)

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