---
title: Contacting Moshy | Moshy FAQ
description: You can get in contact with us via your Moshy Portal ('Contact Us;), via email (hello@getmoshy.com) or live chat in your user portal.
---

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- [Home](https://www.getmoshy.com.au/)
- [Weight loss](https://www.getmoshy.com.au/weight-loss)
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- [Skincare](https://www.getmoshy.com.au/skin)

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- [Home](https://www.getmoshy.com.au/)
- [Weight loss](https://www.getmoshy.com.au/weight-loss)
- [Hair regrowth](https://www.getmoshy.com.au/hair)
- [Skincare](https://www.getmoshy.com.au/skin)

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1. [Moshy FAQ](https://support.getmoshy.com/moshy-nz)
2. [Contacting Moshy](https://support.getmoshy.com/moshy-nz/contacting-moshy)

# Contacting Moshy

 You can get in contact with us via your Moshy Portal ('Contact Us;), via email (hello@getmoshy.com) or live chat in your user portal.

- [I want to send something to my doctor (photos, reports, tests)?](https://support.getmoshy.com/moshy-nz/moshy/i-want-to-send-something-to-my-doctor-photos-reports-more-info)
- [Contact Moshy for Support 💜](https://support.getmoshy.com/moshy-nz/contact-moshy-for-support)
- [When is the Moshy team working?](https://support.getmoshy.com/moshy-nz/moshy/when-is-the-moshy-team-working)
- [Does Moshy have a phone number I can call?](https://support.getmoshy.com/moshy-nz/moshy/does-moshy-have-a-phone-number-i-can-call)

- [About Moshy](https://support.getmoshy.com/moshy-nz/about-moshy)
- [Getting started](https://support.getmoshy.com/moshy-nz/getting-started)
- [How it works](https://support.getmoshy.com/moshy-nz/how-it-works#main-content)

    - [Prescription treatments](https://support.getmoshy.com/moshy-nz/how-it-works#prescription-treatments)
- [Managing your subscription](https://support.getmoshy.com/moshy-nz/managing-your-subscription#main-content)

    - [Changing / cancelling my subscription](https://support.getmoshy.com/moshy-nz/managing-your-subscription#changing-cancelling-my-subscription)
    - [Update my information](https://support.getmoshy.com/moshy-nz/managing-your-subscription#update-my-information)
- [Treatment Information](https://support.getmoshy.com/moshy-nz/treatment-information#main-content)

    - [Medication information](https://support.getmoshy.com/moshy-nz/treatment-information#medication-information)
    - [Script information](https://support.getmoshy.com/moshy-nz/treatment-information#script-information)
    - [Side effects & results](https://support.getmoshy.com/moshy-nz/treatment-information#side-effects-results)
    - [Changing my treatment](https://support.getmoshy.com/moshy-nz/treatment-information#changing-my-treatment)
    - [Directions for use](https://support.getmoshy.com/moshy-nz/treatment-information#directions-for-use)
- [Consult Information](https://support.getmoshy.com/moshy-nz/consult-information#main-content)

    - [Doctor information](https://support.getmoshy.com/moshy-nz/consult-information#doctor-information)
    - [Appointment information](https://support.getmoshy.com/moshy-nz/consult-information#appointment-information)
- [Payments & Refunds](https://support.getmoshy.com/moshy-nz/payments-refunds#main-content)

    - [Subscription information](https://support.getmoshy.com/moshy-nz/payments-refunds#subscription-information)
    - [Payment methods](https://support.getmoshy.com/moshy-nz/payments-refunds#payment-methods)
    - [Refunds](https://support.getmoshy.com/moshy-nz/payments-refunds#refunds)
    - [Rebates and health insurance](https://support.getmoshy.com/moshy-nz/payments-refunds#rebates-and-health-insurance)
- [Orders & Shipping](https://support.getmoshy.com/moshy-nz/orders-shipping#main-content)

    - [Receiving my order](https://support.getmoshy.com/moshy-nz/orders-shipping#receiving-my-order)
    - [Tracking my order](https://support.getmoshy.com/moshy-nz/orders-shipping#tracking-my-order)
    - [Placing my order](https://support.getmoshy.com/moshy-nz/orders-shipping#placing-my-order)
- [The other stuff](https://support.getmoshy.com/moshy-nz/the-other-stuff)
- [Contacting Moshy](https://support.getmoshy.com/moshy-nz/contacting-moshy)

[![image (44)](https://support.getmoshy.com/hs-fs/hubfs/image%20(44).png?width=105&height=40&name=image%20(44).png "image (44)")](https://www.getmoshy.co.nz/)

Copyright © 2025, Moshy

```json
{
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  "@type" : "MedicalClinic",
  "additionalType" : [ "" ],
  "address" : {
    "@type" : "PostalAddress",
    "addressLocality" : "Bondi Beach",
    "addressRegion" : "NSW",
    "postalCode" : "2026",
    "streetAddress" : "1a/164 Campbell Parade"
  },
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  },
  "description" : "Welcome to Mosh, the first Australian men’s wellness hub that’s totally online and completely tailored to you. We’re here to help reveal the version of you that you want the world to see - whether he’s hairier, harder or just more empowered to be himself - with scientifically-proven treatments delivered directly to your door.\r\n",
  "email" : "info@getmosh.com.au",
  "hasMap" : "https://goo.gl/maps/xTgVeMYZuFS2",
  "image" : "https://f.hubspotusercontent00.net/hubfs/2624959/mosh/logo/mosh_logo_square.png",
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  "name" : "Mosh",
  "sameAs" : [ "https://www.facebook.com/getmosh/", "https://www.instagram.com/get.mosh/" ],
  "telephone" : "1300 484 483",
  "url" : "https://www.getmosh.com.au"
}
```