---
title: What if I am not seeing results?
description: Not seeing results with your Moshy treatment? Our subscription includes unlimited access to practitioners and nurses for support, adjustments, and to discuss your unique journey.
---

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[![moshy-2-logo-white-1](https://support.getmoshy.com/hs-fs/hubfs/mosh/email/moshy/logos/moshy-2-logo-white-1.png?width=140&height=92&name=moshy-2-logo-white-1.png)](https://www.getmoshy.com.my/)

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1. [Mosh MY FAQ](https://support.getmoshy.com/moshy-my?hsLang=en)
2. [Treatment Information](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en)
3. [Side effects & results](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#side-effects-results)

# What if I am not seeing results?

Please let us know. Everyone's treatment journey is different and we want to make sure you feel supported. A subscription with us provides you unlimited access to practitioners and nurses to discuss your treatment.

[Information on how to contact our nurses for medical support.](https://support.getmoshy.com/moshy-nz/contact-moshy-for-support?hsLang=en#Medical)💜

- [About Moshy](https://support.getmoshy.com/moshy-my/about-moshy?hsLang=en)
- [Getting Started](https://support.getmoshy.com/moshy-my/getting-started?hsLang=en)
- [How it works](https://support.getmoshy.com/moshy-my/how-it-works?hsLang=en)
- [Managing your subscription](https://support.getmoshy.com/moshy-my/managing-your-subscription?hsLang=en#main-content)

    - [Changing / cancelling my subscription](https://support.getmoshy.com/moshy-my/managing-your-subscription?hsLang=en#changing-cancelling-my-subscription)
    - [Update my information](https://support.getmoshy.com/moshy-my/managing-your-subscription?hsLang=en#update-my-information)
- [Treatment Information](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#main-content)

    - [Medication information](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#medication-information)
    - [Prescription information](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#prescription-information)
    - [Side effects & results](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#side-effects-results)
    - [Changing my treatment](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#changing-my-treatment)
    - [Directions to use](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#directions-to-use)
- [Consult information](https://support.getmoshy.com/moshy-my/consult-information?hsLang=en#main-content)

    - [Doctor information](https://support.getmoshy.com/moshy-my/consult-information?hsLang=en#doctor-information)
    - [Appointment information](https://support.getmoshy.com/moshy-my/consult-information?hsLang=en#appointment-information)
- [Payments & Refunds](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#main-content)

    - [Subscription information](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#subscription-information)
    - [Payment methods](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#payment-methods)
    - [Refunds](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#refunds)
- [Orders & Shipping](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#main-content)

    - [Receiving my order](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#receiving-my-order)
    - [Tracking my order](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#tracking-my-order)
    - [Placing my order](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#placing-my-order)
- [Contacting Moshy](https://support.getmoshy.com/moshy-my/contacting-moshy?hsLang=en)

[![moshy-2-logo-white-1](https://support.getmoshy.com/hs-fs/hubfs/mosh/email/moshy/logos/moshy-2-logo-white-1.png?width=140&height=92&name=moshy-2-logo-white-1.png "moshy-2-logo-white-1")](https://www.getmoshy.com.my/)

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Copyright © 2026, Mosh

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