---
title: Consult information | Mosh MY FAQ
description: Learn more about the health practitioners on the Moshy platform, and how the consultations work
---
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1. [Mosh MY FAQ](https://support.getmoshy.com/moshy-my)
2. [Consult information](https://support.getmoshy.com/moshy-my/consult-information)
# Consult information
Learn more about the health practitioners on the Moshy platform, and how the consultations work
## Doctor information
- [How long does it take to review my answers?](https://support.getmoshy.com/moshy-my/how-long-does-it-take-to-review-my-answers)
## Appointment information
- [What happens if I miss my appointment?](https://support.getmoshy.com/moshy-my/what-happens-if-i-miss-my-appointment)
- [I cannot connect with my doctor via video?](https://support.getmoshy.com/moshy-my/i-cannot-connect-with-my-doctor-via-video)
- [Preparing for an appointment](https://support.getmoshy.com/moshy-my/preparing-for-an-appointment)
- [About Moshy](https://support.getmoshy.com/moshy-my/about-moshy)
- [Getting Started](https://support.getmoshy.com/moshy-my/getting-started)
- [How it works](https://support.getmoshy.com/moshy-my/how-it-works)
- [Managing your subscription](https://support.getmoshy.com/moshy-my/managing-your-subscription#main-content)
- [Changing / cancelling my subscription](https://support.getmoshy.com/moshy-my/managing-your-subscription#changing-cancelling-my-subscription)
- [Update my information](https://support.getmoshy.com/moshy-my/managing-your-subscription#update-my-information)
- [Treatment Information](https://support.getmoshy.com/moshy-my/treatment-information#main-content)
- [Medication information](https://support.getmoshy.com/moshy-my/treatment-information#medication-information)
- [Prescription information](https://support.getmoshy.com/moshy-my/treatment-information#prescription-information)
- [Side effects & results](https://support.getmoshy.com/moshy-my/treatment-information#side-effects-results)
- [Changing my treatment](https://support.getmoshy.com/moshy-my/treatment-information#changing-my-treatment)
- [Directions to use](https://support.getmoshy.com/moshy-my/treatment-information#directions-to-use)
- [Consult information](https://support.getmoshy.com/moshy-my/consult-information#main-content)
- [Doctor information](https://support.getmoshy.com/moshy-my/consult-information#doctor-information)
- [Appointment information](https://support.getmoshy.com/moshy-my/consult-information#appointment-information)
- [Payments & Refunds](https://support.getmoshy.com/moshy-my/payments-refunds#main-content)
- [Subscription information](https://support.getmoshy.com/moshy-my/payments-refunds#subscription-information)
- [Payment methods](https://support.getmoshy.com/moshy-my/payments-refunds#payment-methods)
- [Refunds](https://support.getmoshy.com/moshy-my/payments-refunds#refunds)
- [Orders & Shipping](https://support.getmoshy.com/moshy-my/orders-shipping#main-content)
- [Receiving my order](https://support.getmoshy.com/moshy-my/orders-shipping#receiving-my-order)
- [Tracking my order](https://support.getmoshy.com/moshy-my/orders-shipping#tracking-my-order)
- [Placing my order](https://support.getmoshy.com/moshy-my/orders-shipping#placing-my-order)
- [Contacting Moshy](https://support.getmoshy.com/moshy-my/contacting-moshy)
[](https://www.getmoshy.com.my/)
[mailto:email@email.com](mailto:email@email.com)
Copyright © 2026, Mosh
```json
{
"@context" : "http://schema.org",
"@type" : "MedicalClinic",
"additionalType" : [ "" ],
"address" : {
"@type" : "PostalAddress",
"addressLocality" : "Bondi Beach",
"addressRegion" : "NSW",
"postalCode" : "2026",
"streetAddress" : "1a/164 Campbell Parade"
},
"aggregateRating" : {
"@type" : "AggregateRating",
"bestRating" : "5",
"itemreviewed" : "Mosh",
"ratingCount" : "65",
"ratingValue" : "4.9"
},
"description" : "Welcome to Mosh, the first Australian men’s wellness hub that’s totally online and completely tailored to you. We’re here to help reveal the version of you that you want the world to see - whether he’s hairier, harder or just more empowered to be himself - with scientifically-proven treatments delivered directly to your door.\r\n",
"email" : "info@getmosh.com.au",
"hasMap" : "https://goo.gl/maps/xTgVeMYZuFS2",
"image" : "https://f.hubspotusercontent00.net/hubfs/2624959/mosh/logo/mosh_logo_square.png",
"logo" : "https://f.hubspotusercontent00.net/hubfs/2624959/mosh/logo/mosh_logo_square.png",
"name" : "Mosh",
"sameAs" : [ "https://www.facebook.com/getmosh/", "https://www.instagram.com/get.mosh/" ],
"telephone" : "1300 484 483",
"url" : "https://www.getmosh.com.au"
}
```