---
title: Can I cancel anytime?
description: Cancel or pause your Moshy subscription anytime. No lock-in contracts mean flexibility for your treatment, with options to consult our medical team before you go.
---

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1. [Mosh MY FAQ](https://support.getmoshy.com/moshy-my?hsLang=en)
2. [Getting Started](https://support.getmoshy.com/moshy-my/getting-started?hsLang=en)

# Can I cancel anytime?

You sure can! There are no lock-in contracts at Moshy, meaning you can cancel at any time. We can also snooze the subscription if you're needing a break or travelling.

However, before cancelling we recommend you have a no-obligation consult with one of the practitioners on our Medical Team prior to cancelling, to ensure that you understand, and have a plan for managing your care outside of Moshy.

Please also check out our **Refund Policy** prior to cancelling at clause 6 of the [Terms](https://www.getmoshy.com.my/terms).

---

### Contact Moshy for Support 💜

[Click here to find our support options.](https://support.getmoshy.com/moshy-my/contacting-moshy?hsLang=en)

---

 

- [About Moshy](https://support.getmoshy.com/moshy-my/about-moshy?hsLang=en)
- [Getting Started](https://support.getmoshy.com/moshy-my/getting-started?hsLang=en)
- [How it works](https://support.getmoshy.com/moshy-my/how-it-works?hsLang=en)
- [Managing your subscription](https://support.getmoshy.com/moshy-my/managing-your-subscription?hsLang=en#main-content)

    - [Changing / cancelling my subscription](https://support.getmoshy.com/moshy-my/managing-your-subscription?hsLang=en#changing-cancelling-my-subscription)
    - [Update my information](https://support.getmoshy.com/moshy-my/managing-your-subscription?hsLang=en#update-my-information)
- [Treatment Information](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#main-content)

    - [Medication information](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#medication-information)
    - [Prescription information](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#prescription-information)
    - [Side effects & results](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#side-effects-results)
    - [Changing my treatment](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#changing-my-treatment)
    - [Directions to use](https://support.getmoshy.com/moshy-my/treatment-information?hsLang=en#directions-to-use)
- [Consult information](https://support.getmoshy.com/moshy-my/consult-information?hsLang=en#main-content)

    - [Doctor information](https://support.getmoshy.com/moshy-my/consult-information?hsLang=en#doctor-information)
    - [Appointment information](https://support.getmoshy.com/moshy-my/consult-information?hsLang=en#appointment-information)
- [Payments & Refunds](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#main-content)

    - [Subscription information](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#subscription-information)
    - [Payment methods](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#payment-methods)
    - [Refunds](https://support.getmoshy.com/moshy-my/payments-refunds?hsLang=en#refunds)
- [Orders & Shipping](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#main-content)

    - [Receiving my order](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#receiving-my-order)
    - [Tracking my order](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#tracking-my-order)
    - [Placing my order](https://support.getmoshy.com/moshy-my/orders-shipping?hsLang=en#placing-my-order)
- [Contacting Moshy](https://support.getmoshy.com/moshy-my/contacting-moshy?hsLang=en)

[![moshy-2-logo-white-1](https://support.getmoshy.com/hs-fs/hubfs/mosh/email/moshy/logos/moshy-2-logo-white-1.png?width=140&height=92&name=moshy-2-logo-white-1.png "moshy-2-logo-white-1")](https://www.getmoshy.com.my/)

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